SEE WHAT OUR CUSTOMERS ARE SAYING ABOUT Us!
From 38 reviews
Excellent customer experience. Claudia took care of everything from arranging my rental car to keeping me informed about the progress of my car. My car was done a week early and in perfect condition! ***
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Amazing Service! On time ! I highly recommend this collision center !
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Excellent professional efficient service! Excellent Quality of workmanship!
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Excellent customer service experience
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Claudia is the best excellent communication and I was overly impressed with my vehicle results.
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Professional staff. Expedited service.
Vehicle is like new again.
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You will be greeted by a friendly, pleasant and smiling Collision Technician, Claudia Hernandez at the Lake Elsinore site. I believe she makes a huge impression and impact from the moment she greets you, how she handles multiple things …
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Claudia is so nice people!!!!
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Top notch!! Claudia was the best Associate to work with. She was very professional and friendly and went out of her way to help me. What a great asset Platinum has with Claudia. The work on my Tahoe looks great (so far)...just got home …
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Worked with Claudia who handled everything from A to Z. Excellent repairs excellent people!
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Claudia was amazing car looked great and they were Punctual communicative and on time very patient and works with you very well
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As devastating as it was to have a hit and run on my nice car, Platinum Collision Centers made the whole experience better by their exceptional customer service and quality. They did a phenomenal job on the repair and made my car look good …
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Amazing service! They consistently provide updates on the status of your vehicle and are always communicating, whether it is through a phone call or a text message. I had repairs done here on my Tesla Model 3 and it came back to me as it …
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Claudia is amazing, she helped us from beginning got end. Would def recommend to friends and family.
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Honest, efficient, and overall great company that exceeded all my expectations. Usaa could not have chose a better location to send me, As this was my first accident I have ever been involved in. Claudia made Everything hassle free, …
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Great experience after my 1.5 week old (yes!) Tesla Model 3 got hit in the rear driver side door. They kept me up-to-date weekly on the the progress of the repair and we very friendly and professional. The repair looks just like new and…
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From the first day of contact, the office team shined as bright as a sunrise on a clear day. As Claudia on the front line during this pandemic, she worked with confidence, professionalism and a level experience that’s a missing art in …
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Had my Tesla repaired by Platinum Collision. I was very pleased by the professional, friendly and helpful staff. We received weekly updates either by email or phone call. Which made the transaction less stressful. They did such a good job …
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My husband knows body repair and has usually found something wrong with any repair except this one. Can’t comment on value cause I was rear ended and didn’t have to pay. Thank you platinum
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Veronica was so helpful and great and keeping me updated !! I definitely recommend using Platinum Collision centers ‘
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They are very professional and issues are resolved quickly. I highly recommend them.
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The people at Platinum Collision were very professional. They kept us informed and up to date during entire repair process. We were extremely pleased with the work that was done on our vehicle.
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Professionally handled from pick-up to completion, would use again
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I would highly recommend this place to anyone who needs body work done to thier vehicle. The staff is very friendly and professional. I was a little anxious with the return of my car, but when i received it was worth the wait. My car was …
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This shop really took care of my ca and me! The staff was extremely helpful and kept me informed of every step of their work. I was much impressed.
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They did an incredible job fixing our Jetta. Can't tell it even was damaged.
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Friendly , quality work, very happy.
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Excellent customer service... I liked the fact that I received updates on the status of the car...definitely a 5 star ***
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I used Platinum Collision in Lake Elsinore, Ca. I did know know it was just a satellite office at the time. This made me a little skeptical since, my car needed to go to Corona to get fixed. They took two weeks which I thought was long but…
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A very reliable place to have your car fixed.
They did an awesome work,definitely I would recommend this place for all or your body shop needs.
One more awesome thing is the life time warranty on the job performed as long as you own the …
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I'm a skeptic. I saw the reviews and noticed a) they were all recent and b) all but 1 were positive. My Durango has a lifetime warranty so I typically have the dealer handle any issues. Well someone backed into me and severely dented my …
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Denise was an absolute gem; getting updates about the repair progress was exactly as I specified. We coordinated my pick up around my crazy work schedule and everything went smoothly. Double thumbs up for sure.
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Was very impressed with the quality of customer service and the quality of the work that was done! We were kept updated throughout the entire process and really loved that they were done when they said they would be! Great work and won’t go…
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Platinum Auto Shop did an excellent job on my Kia Sorento.
I received a call from Dennise every two days and she would update me on the progress from the very beginning, all the way till the end. Today I picked up my Sorento and it was …
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Excellent customer service!! very very fast repair!!
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Denise was so much help amazing customer service my car was like brand new !!!
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I was given great customer service, always kept updated
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anything you need done,they are the best !!!
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